Privacy Policy

Effective Date: October 22, 2024

At IntelliResume.net ("IntelliResume", "we", "us", or "our"), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy. If you don't agree with the terms of this Privacy Policy, please don't access the Services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information that you voluntarily provide to us when you register for an account, use our Services, or communicate with us:

  • Contact Information: Name, email address, phone number, and address.
  • Professional Information: Employment history, education details, and other resume content necessary for building your resume.
  • Other Information: Any additional information you choose to provide.

We do not collect sensitive personal data such as social security numbers or financial information directly. Payment processing is handled by third-party providers like Stripe, which have their own privacy policies.

1.2 Automatically Collected Information

When you access the Services, we may automatically collect certain information about your device and usage, including:

  • Technical Information: IP address, browser type, device characteristics, operating system, language preferences, and referring URLs.
  • Usage Data: Information about how you interact with our Services, such as access times, pages viewed, links clicked, and the pages you visited before navigating to our Services.
  • Location Data: Device's geolocation information.

This information does not reveal your specific identity but helps us understand user activity and improve our Services.

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information when you use our Services. Cookies are small data files stored on your device. We use cookies for:

  • Analytics and Performance: To analyze how you use our Services and to monitor site performance.
  • Advertising: To deliver relevant advertisements to you.

You can control the use of cookies at the individual browser level. Refer to section 11 for more details on managing cookies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To create and manage your account, generate resumes, and provide the Services you request.
  • Improving Services: To understand how users interact with our Services, allowing us to enhance user experience and functionality.
  • Communications: To send you updates, newsletters, marketing materials, and respond to your inquiries.
  • Analytics and Profiling: To perform data analytics to improve our Services and marketing efforts.
  • Legal Compliance: To comply with legal obligations and protect our rights.

3. Disclosure of Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as:

  • Payment Processors: We use Stripe to process payments. Stripe may collect payment information necessary to complete transactions. Stripe's Privacy Policy can be found here.
  • Email Services: We use Brevo for passwordless login.
  • Analytics Providers: We use Google Analytics to collect and analyze usage information.

These third parties are obligated to maintain the confidentiality of your information and are restricted from using your personal information for any purpose other than providing services to us.

3.2 Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4. Third-Party Services

Our Services may include links to third-party websites, services, or applications. We do not control these third parties and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you interact with.

5. Your Rights and Choices

5.1 Access, Update, and Deletion

You have the right to access, correct, or delete your personal information. You can do this by:

  • Logging into your account and updating your profile information.
  • Deleting resumes you have created, which will remove the associated data.
  • Contacting us through our contact page for assistance.

5.2 Opt-Out of Communications

You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in any email you receive or by contacting us directly.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your resumes or close your account, we will delete or anonymize your personal information, or if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your personal information and isolate it from further processing until deletion is possible.

7. Data Security

We implement reasonable security measures to protect your personal information, including:

  • Encryption: SSL encryption is used to secure data transmitted between your browser and our servers.
  • Access Controls: Restricted access to personal information to authorized personnel only.
  • Secure Servers: Hosting on secure servers provided by Hetzner.

Despite these measures, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

8. Data Breach Notification

In the event of a data breach that compromises your personal information, we will promptly notify you and any applicable authorities as required by law. We will take all reasonable measures to mitigate any potential harm.

9. Compliance with Laws and Regulations

We are committed to complying with all applicable data protection laws and regulations, including:

  • General Data Protection Regulation (GDPR): For users in the European Union, you have specific rights regarding your personal data.
  • California Consumer Privacy Act (CCPA): For California residents, you have specific rights under the CCPA.

10. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information.

11. Cookies and Tracking Technologies

We use cookies and similar technologies for various purposes:

  • Essential Cookies: Necessary for the operation of our Services.
  • Analytics Cookies: Help us understand how our Services are being used.
  • Advertising Cookies: Used to make advertising messages more relevant to you.

Managing Cookies:

You can manage your cookie preferences by adjusting your browser settings to refuse cookies or to alert you when cookies are being sent. Please note that some parts of our Services may become inaccessible or not function properly if you disable cookies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a notice on our Services prior to the change becoming effective. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our contact page.

14. Advertising and Marketing

We may use your personal information to send you promotional content and advertisements that we believe may be of interest to you. You have the right to opt-out of marketing communications at any time.

15. Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.

16. Legal Bases for Processing

We process your personal information based on the following legal grounds:

  • Consent: By providing your personal information, you consent to its processing as described in this Privacy Policy.
  • Contractual Necessity: Processing is necessary to perform the contract between you and IntelliResume, such as providing the Services.
  • Legitimate Interests: We may process your information for our legitimate interests, such as improving our Services and marketing.

17. Scope and Application

This Privacy Policy applies to all users of our Services, regardless of their location. However, users in certain jurisdictions may have additional rights under local laws.

18. Data Breach Response Plan

In the event of a data breach:

  • Identification and Containment: We will promptly identify the breach and take steps to contain it.
  • Assessment: Evaluate the risks associated with the breach.
  • Notification: Inform affected users and relevant authorities as required by law.
  • Review: Analyze the cause of the breach and update our security measures to prevent future incidents.

19. Miscellaneous

We may provide additional disclosures relating to the processing of personal information specific to certain regions or as required by applicable laws.

Your use of IntelliResume's Services signifies your acceptance of this Privacy Policy. Please ensure you read it carefully and contact us if you have any questions.

Last Updated: October 22, 2024